Payment Policy

At Viola Fashion, we are committed to providing a secure and seamless payment experience. We offer multiple trusted payment methods to make your shopping experience simple and convenient.

Accepted Payment Methods

We currently accept the following payment methods:


  • • Visa
  • • Mastercard
  • • American Express (AMEX)
  • • Apple Pay
  • • Google Pay
  • • Maestro
  • • Shop Pay

Payment Security

Your privacy and payment security are our highest priority.

  • • All transactions are protected using SSL (Secure Socket Layer) encryption.
  • • Our payment processing complies with PCI-DSS (Payment Card Industry Data Securit

 Standard) requirements.

• We never store or have access to your credit card or payment details.

Payment Processing

  • • Payment is charged immediately when your order is successfully placed.
  • • Once payment has been confirmed, your order will enter processing within 1–3 business days (Monday to Friday).

Prices & Currency

  • • All prices displayed on our website are in Australian Dollars (AUD $).
  • • Applicable taxes are included where required by law.
  • • Shipping is FREE on all orders.

Secure Payment Processing

Viola Fashion uses trusted and secure payment gateways to protect your personal and financial information.

Every payment is encrypted and processed through certified payment providers to ensure maximum security.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If payment authorization fails, your order cannot be completed. You may try another payment method or contact our customer support team for assistance.

Billing Information

Please ensure your billing information is accurate and matches the details associated with your selected payment method.

Orders with incorrect or incomplete billing information may be delayed, placed on hold, or cancelled for security reasons.

Fraud Prevention

To protect our customers, some orders may be subject to additional verification before shipment. If additional verification is required, our support team will contact you using the email address provided during checkout.

Contact Information

Store Name: Viola Fashion

  • Company Name: Globify
  • Business Owner: Joffrey Aerts
  • Phone: +61 2 9098 4402
  • Email: info@violafashion.com
  • Business Address:
  • Oude Houtlei 129, Box 202,
  • 9000 Ghent, Belgium
  • Business Hours:
  • Monday – Friday
  • 9:00 AM – 5:00 PM (AEDT)
  • Customer Support Response Time:
  • Within 12–24 business hours.